There are a variety of settings that you will configure to establish how you wish your system to work. You will access these under Setup > Communications >eMail Settings.

• Configure your Default From Email Address
• Configure your Unsubscribe (Opt-out) Message
  • What Happens When an Email Recipient Opts Out
  • Change the Restrictions set on an Email Address
• Configure Visibility of E-mail Addresses when sending a Mass E-mail (Email Bulk Mode Threshold)
• Flood Protection Settings
• Logging Messages sent via Outlook (or other email service)
  • View and Match Un-Matched Emails
• Set Up Sender Policy Framework (SPF) Record
• Verify DNS
• Automated Messaging
• Configure Communication Categories
• Signatures
• Bulk Unsubscribe