If applicable, you can add late fees to overdue or unpaid invoices. As a pre-requisite, you will setup a fee item for the late fee. This fee item MUST be setup of type Late fee. When using accrual accounting, set the fee item recognition to On Invoice Date. This will ensure that the late fee charge is appropriately accounted for.
When a late fee is added this will generate a new invoice identified by -lf. The member will be informed that they need to pay both the open invoice and the -lf invoice.
- Click Memberships in the left-hand navigation panel
- Click the Unpaid tab
- Filter the invoices as needed by clicking Show Only or Customized Results. By filtering you are generating the list of members to which you wish to add late fees
- Click the
button for the desired invoice
- In the Add Late Fees/Suspend Member window, select your preferred late fee fee item. Update the Description and Amount if needed.
Adding a late fee to an overdue membership. - Click Apply Changes to save.
GrowthZone will create a new invoice with the late fee on it; this new invoice will have -LF appended to it, and will have the date the late fee was applied as the transaction date.
When the member goes to pay the membership invoice online, the late fee invoice is included and cannot be omitted from the payment options.
If the member accesses the invoice via the Info Hub, when making payment they will see a message at the top of the payment screen- "Late Fee Invoices must be paid together with the original Invoices."- and they will be unable to omit the late fee from the payment options.