When someone registers for an event, it is considered a transaction that they opted into; thus, they are eligible to receive all emails from the event in case the event is canceled, postponed, or otherwise updated.The Goal: Learn about the additional email options available in the various tabs of an event so you can communicate directly with registrants, attendees, sponsors, and exhibitors from GrowthZone.
Before You Begin:
- You need permission to manage events and send communications.
- Have the event open that you want to send an email from.
- Some options appear only if you have the relevant add-on (Sponsors/Ads or Event Expo) and the corresponding feature enabled for your event.
Note that within the various tabs of an event, next to the primary action button, there are additional email options.
| DID YOU KNOW? When someone registers for an event it is considered a transaction that they opted into, thus they are eligible for receiving all emails from the event in case the event is cancelled, postponed, or otherwise updated. |
Microlearning Overview
Step-by-Step Instructions
- Go to Events & Learning, Events section, click All Events, then open the event you want to email.
- Within the various tabs of the event, look next to the primary action button for the additional email options described below.
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Send Email to Registrants (Attendee tab).
Screenshot:
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Send Email to Attendees (Communications tab).
Screenshot:
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Send Email to Sponsors (only available if you have the Sponsors/Ads module).
Screenshot:
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Send Email to Exhibitors (only available if you have the Event Expo module AND you have Exhibitors enabled in your event).
Screenshot:
All of these options work the same way as Send Event Reminder in that the system will determine who the recipients will be based on their registration status. If the email is scheduled to be sent in the future, GrowthZone will send the email to the recipients based on their status AT THE TIME THE EMAIL IS SENT.
Common Pitfalls
- Expecting an option that isn't enabled: Send Email to Sponsors and Send Email to Exhibitors only appear when the relevant add-on is active and (for exhibitors) Exhibitors are enabled in the event. If you don't see the option, confirm the feature is enabled before assuming it's missing.