The Goal: Understand and customize the automated, global messages that GrowthZone sends to event attendees — such as registration confirmations, cancellations, reminders, and waiting list notices.
Before You Begin:
- You need staff permissions to manage event settings and automated messaging.
- Keep in mind that these messages are global — any change you make applies to every event in the software.
The Events module sends several messages automatically to attendees, such as registration confirmations, registration cancellations, event reminders, and waiting list notices. These messages are both automated and global—they are sent for every event in the software—and they are customizable.
Microlearning Overview
Step-by-Step Instructions
- Go to Events & Learning, Events section, click Settings.
- Open Automated Messaging to review the messages that are sent automatically for every event (registration confirmation, registration cancellations, event reminders, and waiting list notices).
- Select the message you want to change and edit its content to match your association’s voice and information.
- Click Save to finalize your changes. Remember that the update applies globally to every event.
For more information, see Automated Messaging.
Common Pitfalls
- Forgetting these messages are global: Edits to automated event messages apply to every event in the software, not just one. Review your wording carefully before saving so a single change doesn’t produce unexpected messaging across all of your events.